Fix it.
Actually
fix it.
One call brings a tool-belted pro to your walk-up, brownstone, or century-old Queens house — usually the same day.
"He fixed the leak, patched the ceiling, AND showed me how to reset the boiler — all before my coffee got cold."
Margaret O.
"Same day. No excuses."
James R. · Cobble Hill
Avg. Response
2.4 hrs
across all 5 boroughs
Problems your super calls
"not urgent"
Each one has a plain-language explanation and a real story from a neighbor who got it fixed. Scroll through — you'll probably recognize at least three.
Radiator won't heat
Steam radiators in pre-war buildings need annual bleeding. Air trapped in the pipes prevents steam from reaching the radiator. You'll hear clanking, feel cold spots, and see the valve weeping — all signs of a 15-minute fix most supers ignore until February.
✦ Quick Diagnostic
Quick test: touch the supply pipe at the floor. If it's hot but the radiator's cold, air is trapped. If the pipe's cold too, the issue is upstream.
"Carlos showed up at 8am, had the radiator singing by 8:20. He also noticed our main valve was corroding and marked it before it became a real problem."
Diane K.
Another happy neighbor...
Outlet sparks on plug-in
A brief spark when plugging in is normal — it's the capacitor charging. A sustained spark, burning smell, or warm faceplate means the receptacle is failing. In buildings wired before 1970, aluminum wiring compounds the risk. Don't tape over it.
✦ Quick Diagnostic
Reset the nearest GFCI outlet first (the one with TEST/RESET buttons, usually in the bathroom). If the problem persists, the receptacle needs replacement — a $12 part and 20 minutes of work.
"I'd been avoiding the kitchen outlet for six months. Turned out to be a loose neutral wire. Fixed in 25 minutes, no drama, and he showed me which breaker it was on."
Priya S.
Grout turning black in shower
Black grout is almost always mold — specifically Cladosporium or Aspergillus — feeding on soap residue and moisture. Bleach sprays kill surface mold but won't penetrate. The permanent fix is grinding out the compromised grout (1–2mm) and repointing with mold-resistant sanded grout.
✦ Quick Diagnostic
Test before you regrout: press the tiles around the black spots. If any flex or feel hollow, there's water behind the wall. Regrouting over a wet cavity just delays a bigger problem.
"We thought we needed a full bathroom redo. Wrench regrout the whole shower in an afternoon — $280 instead of $8,000. The wall's solid, no flex anywhere."
Tom & Elena B.
Another happy neighbor...
Plaster cracks reappearing
Hairline cracks that come back after painting are moving cracks — caused by seasonal building settlement, not just dryness. Painting over them traps moisture and accelerates the problem. The right fix uses fiberglass mesh tape, setting-type compound, and two feathered coats, not spackle.
✦ Quick Diagnostic
Mark the crack ends with pencil and date them. If they grow more than 3mm in a month, call a structural engineer before calling a plasterer. Most don't grow — but you want to know.
"The crack in our living room had been repainted four times. He explained why it kept coming back, fixed it properly, and it's been two winters now — nothing."
Marcus W.
Your neighbors already
called us first.
1,400+ completed repairs across NYC. Every borough. Every building type.
Manhattan
Upper West Side
142 repairs
Brooklyn
Cobble Hill
89 repairs
Queens
Astoria
113 repairs
Manhattan
Washington Heights
97 repairs
Brooklyn
Park Slope
156 repairs
Brooklyn
Crown Heights
78 repairs
Manhattan
Inwood
64 repairs
Queens
Jackson Heights
91 repairs
The Bronx
Riverdale
55 repairs
Staten Island
St. George
43 repairs
Brooklyn
Flatbush
88 repairs
Manhattan
Harlem
120 repairs
How a Wrench call
actually works
No mystery markup. No "we'll call you back." Just a pro at your door.
Tell us what's broken
Text, call, or use the side tab. "The kitchen outlet sparks" is enough. No jargon required. We'll ask the one or two follow-up questions that actually matter.
Pick a window
Same-day slots open at 7am. Two-hour windows, not "between 8 and 6." We confirm with a name and photo of your pro before they arrive. No surprises.
We fix it, we explain it
Every job ends with a plain-language walkthrough of what was wrong and what we did. If we notice a related issue, we tell you — we don't just add it to the bill.
The NYC Apartment
Seasonal Repair Guide
48 maintenance checks, organized by season. What to do before your super doesn't. Free PDF, no strings.
Fall
- —Test smoke and CO detectors, replace batteries
- —Bleed radiators before first heat call
- —Check window weatherstripping for drafts
- —Clean dryer vent — lint fires peak in October
Winter
- —Know where your main shutoff valve is before pipes freeze
- —Keep cabinet doors under sinks open on sub-20° nights
- —Check boiler pressure gauge monthly (12–15 psi is normal)
- —Report ice dams on roof edges within 48 hours
Spring
- —Inspect grout in tub and shower after winter expansion
- —Test GFCI outlets in kitchen, bath, and near water
- —Check caulking around windows — seal before summer humidity
- —Flush water heater sediment (if building allows)
Summer
- —Clean AC filters monthly — clogged filters cut efficiency 15%
- —Check for condensation lines on AC units
- —Inspect toilet flappers — phantom flushing wastes 200 gal/day
- —Look for paint bubbling (signals moisture behind wall)
Get the Free Guide
First name + email. That's it. No pitch deck, no drip sequence.
Joins 3,200+ NYC tenants and homeowners
Questions people ask
before they trust us
What neighborhoods do you serve?
How much does a typical repair cost?
Do you work in rent-stabilized apartments?
Can you come the same day?
Are your pros licensed?
What if the repair doesn't hold?
Still have questions?
Just describe the problem.
We'll tell you if we can fix it.
No commitment, no quote-fishing. Describe what's wrong and we'll give you a straight answer — including if it's something you can fix yourself.